Bradburn Brief Jan 2019

First Year Successes

Post Date:12/31/2018 10:44 AM


This month marks exactly one year since I entered office. It hasn’t been without it’s challenges, but I am proud of the work we have accomplished so far and grateful for the opportunity to serve you. 

In my state of the city speech, I outlined three foundational blocks of change that I wanted to achieve in the first year. Those included becoming more citizen centric, utilizing smart solutions to make our city more efficient, and a closer focus on value-driven innovations to increase the quality of services while increasing resident satisfaction and saving tax dollars. In this Bradburn Brief, I would like to update you on the progress of those initiatives in the first year. 

In order to become more citizen centric, we have implemented live streaming of our city council meetings, created an online budget tool to make the budget process more accessible and transparent, and held multiple public forums to elicit feedback on development and improvements to community assets. We increased the number of citizen satisfaction surveys sent out. We also launched a listening tour of cottage meetings across the city in order to better understand concerns in each neighborhood, and then we promptly worked to address those.

Our smart solutions initiative included the launch of the app CityServe. This allows you to report problems in the city with just a few clicks on your smart phone. We also implemented an asset management system called CityWorks which will better coordinate city operations across departments and digitize the work flow to increase efficiencies. We have built out our social media capabilities and I have held a monthly Facebook Live to answer your questions and address your concerns.

Finally, to increase our focus on being more value driven, I cut the budget in areas that were not driving the appropriate level of value for the cost without decreasing satisfaction in service for the citizens. We also increased police and fire compensation to ensure Sandy can attract and retain the best first responders in the state and deliver a high level of safety to the residents. We created several citizen groups to receive feedback and ideas on issues like sustainability, open space and smart city solutions. This will help us understand what you want our city to look like in 20, 50, 100 years from now. 

Please continue to engage with the city and send us your feedback. Thank you to everyone who has taken the time to join a citizen group, take a survey, use the app, send an email, or post a comment on social media! We can’t continue to improve our services unless we know what our residents want.

Don’t forget you can connect with us to get more information by going to our City websites and and by accessing our social media channels on Facebook, Instagram, and Twitter for daily updated information. 

Thank you again for allowing me to serve as your Mayor!

– Mayor Kurt Bradburn

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